Dealership scammed you?
Fight back!
Know your consumer rights & hit them where it hurts.
1. The surety bond claim
- What it is: Mandatory state license protection against dealer fraud.
- Common claims: Failure to deliver title, odometer tampering, hidden flood/salvage damage, financing fraud.
- Impact on dealer: Forces the dealer to pay damages; if they don't, their business license is revoked.
- Action: File a claim with the state bond company.
2. The CSI survey weapon
- What it is: Corporate manufacturer (OEM) survey about your sales/service experience.
- Why it matters: Dealerships get massive quarterly bonuses based on "Perfect 10" scores.
- Impact on dealer: Brutally honest low scores cost dealerships tens of thousands in bonuses and restrict new car inventory.
- Action: Tank their score if the experience was deceptive or abusive.
Dealers that get it right
The dealers listed on this site have received a score of "A" from CarEdge. Scores are based on verified out-the-door quotes, not public dealer reviews.*
*Dealer grades reflect pricing transparency metrics derived from verified out-the-door quotes. They do not evaluate overall dealership quality, service, or compliance and may be based on limited data.
